11/30/2022 0 Comments Best buy open box satisfactory
The store takes the computer and gives me a reciept for the return and promise a refund is incoming shortly. I then go to the nearest Best Buy to return the computer. Once I boot the computer, it starts to crash. BEST BUY OPEN BOX SATISFACTORY MANUALSNo keyboard, mouse, and manuals of any kind. BEST BUY OPEN BOX SATISFACTORY PCWhen i got home and opened the box, I come to find out that the box only contained the PC and powercord. I then drove to a Best Buy store 40 miles from my home to pickup the computer. I have recently purchase a satisfactory open box HP Omen desktop online. Heck, even if the Geek Squad could fix it, the cost to do so would be more than the difference of just replacing the dryer. I'm told to try fixing it myself or get the Geek Squad to fix it, since I bought the warranty, and now I'm told they can do nothing. I was unable to talk to anyone at the store without having to make a long trip in. So, to make a long story short, Best Buy sold me a broken Dryer that the Geek Squad didn't even bother to test before putting it back on the floor. Note, the Geek Squad tech was very nice an apologetic, and seemed to understand my frustration. And what did Geek Squad support just tell me - they can't fix it, because the parts needed aren't available, and the best option is for me to take the dryer back and get my money back. So that left me with calling for Geek Squad support, which I did. So, after buying the tool the BB salesman told me about to use to "pop out" the dent, and trying it, I discovered that it didn't fix the problem. I asked if they could just order me in a new one, and I could exchange it with the broken one, even offering to pay more (but not the meager $100 off that they offered) - they declined. Now, they gave me a great deal on the Open Box originally, but now were only really offering to pay me for the time and effort I've gone through ($100 off is a pittance, especially considering the time I've already put into this problem). At the store, I was basically told to bring the dryer back in and they would take $100 off the price of a new one (which they had to order in) or use the Geek Squad warranty and have them come to fix it. I then waited until Thursday to go in, because of being in quarantine due to a family member having Covid. So I called again, and this time was told it would be within three business days. They said they'd have the Store Manager call me that day. So, I tried to get in touch with the Erie BB store, but ended up having to talk to their corporate office. But that constant loud banging is a problem. It works really well and my wife loves it. So, after getting it all set up, I ran a dryer cycle, and it had a horrible boom from the right side right where the dent is, that keeps occuring as the dryer drum rotates. Note, I had to replace the power cord, because the dryer had a 3-prong, but ours was the more standard 4-prong plug. So, I had it loaded up in my truck, took it home, and got it set up. BEST BUY OPEN BOX SATISFACTORY FULLThe Open Box model had a slight dent on the side, but was said to be tested by the Geek Squad and in full working order. We found a model we were interested in, available at the Erie store and went in to purchase it, including the Geek Squad 5 year warranty. I recently purchased an open-box GE Dryer from the Erie, PA store.
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